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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Quach

February 20, 2026

5  out of  5
rating by Michelle Quach
"If you’re looking for auto or rental insurance, I highly recommend Ian from Brian Takemoto’s office. Ian is always responsive, professional and helpful. He’s there to answer any questions we have and we would recommend him to anyone looking for help with their insurance need in a heartbeat."
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Beverly Yip

February 18, 2026

5  out of  5
rating by Beverly Yip
"Ian is the best State Farm agent. Sorry for the delayed review. I’ve been a SF client for over a decade. I honestly trust him with my life. Insurance is something we cannot live without so working with Ian has been GREAT. He is very knowledgeable in all the products, Home and auto policies. I referred over 10+ family and friends to him and they always tell me the same, whenever they work with Ian. He is definitely someone you want on your team even an extension on your team, personal and business insurance policies. Thank you Ian!!"
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Sharon Ho

January 31, 2026

5  out of  5
rating by Sharon Ho
"I'm incredibly grateful for Ian's help and would highly recommend him to anyone looking for an insurance agent who is reliable, responsive, and truly supportive. He was amazing in guiding me through two car accident cases. He made a stressful situation so much easier and handled everything with care and professionalism."
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Jack L

January 28, 2026

5  out of  5
rating by Jack L
"Like a good neighbor... Ian Dela Pena is a living proof those State Farm commercials we see on TV. He reaches out if there's something I need to know about my insurance. He is patient and professional and always find time to answer any questions I have on my auto, home, earthquake, umbrella policies and help me stay informed about my coverage needs. I feel like I'm in good hands with Ian."
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L Tang

December 23, 2025

5  out of  5
rating by L Tang
"Ian my auto and everything else agent helped me when my car got hit. The other party’s insurance company tried to avoid paying for my two carseats that was involved in the accident stating it was unoccupied. Ian called them and informed that that it was California law and they had to. It was then they agreed to pay for them, saving me $1200. I would recommend Ian to any looking for auto insurance and he looks out for his clients and is great at what he does."
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goldleafconfectionsgmailcom

December 22, 2025

5  out of  5
rating by goldleafconfectionsgmailcom
"I recently switched my auto insurance policy from Allstate over to State Farm. Ian worked with me on the new auto policy and I couldn't have been happier. He made the entire process absolutely painless for me. He always kept me on top of updates on the new policy and checked in to see whether I received all pertinent documents in the mail. If you are looking for reasonable insurance coverage with great service, I highly recommend you ask for Ian over at Brian Takemoto State Farm Agency."
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Bob and Tina

November 19, 2025

5  out of  5
rating by Bob and Tina
"Great service, thorough and thoughtful! Ask for Ian, he does a great job!"
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Helen Tran

November 18, 2025

5  out of  5
rating by Helen Tran
"Ian is fantastic! He has been an amazing help, easy to work with, and very responsive to calls and emails. He's always on top of the latest updates with my policies and checks in regularly to make sure I'm happy with my coverage. I highly recommend Ian and the Brian Takemoto agency to anyone looking for insurance, especially if you have multiple policy needs and want to bundle. They will take great care of you!"
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Alec Ching

September 4, 2022

5  out of  5
rating by Alec Ching
"Just like the other reviews, Brian and his staff are the best. He has been my agent for nearly 25 years! They have reasonable rates, are genuinely concerned about you, and look out for your best interest. Don't look any further if you are looking for good insurance coverage and advice."
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Gaylen Fong

August 26, 2022

5  out of  5
rating by Gaylen Fong
"Brian has been my agent for 10+ years and his communication and service is outstanding. He covers all of the insurance needs for my family and is always available when I have questions or need to submit a claim. His staff is also very friendly and helpful. If you’re looking for a one stop shop for insurance, Brian and team are the best!!"
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T S

March 26, 2022

5  out of  5
rating by T S
"Brian has been my agent for 25+ years. From the moment I had to insure my first car, first home, first child to all my needs today. State Farm is known for their world-class insurance coverage, but Brian and his team are what make it feel "like a good neighbor." World-class service by a team that really cares. He's been at this for a long time. Google Map Reviews and Yelp didn't exist when I chose to work through him as my agent. This review is long overdue. If you're looking around, look no further. Give them a call, you'll never have better peace of mind."
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June Lee

March 22, 2022

5  out of  5
rating by June Lee
"Brian Takemoto has been our family's State Farm insurance agent for twenty five years. He insures our home, autos, and our commercial and residential investment properties. Whenever I need Brian's help he is readily available to answer questions and to give expert advice. His well trained staff is always friendly and helpful as well. Recently, a condo we own sustained water damage from a broken water pipe in an outside wall. The water damaged the ceiling, walls, floor, water heater and fireplace. I was able to speak with Brian the day the damage occurred. He made recommendations regarding repair companies. He answered questions about how best to file a claim and gave valuable advice on what to expect from the condo management on the issue of liability. Brian Takemoto is unfailingly courteous, impressively knowledgeable, and readily available to help. His dedication to seeing his clients through difficult times has been evident whenever I've consulted him. Brian is the insurance agent you want when you need one the most."
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Lisa L

February 26, 2015

5  out of  5
rating by Lisa L
"Brian is the best insurance agent I have had. He always returns calls/emails promptly, and one really feels like he is there to help you and provide the best insurance advise. He genuinely wants to help people with insurance issues, share his knowledge and not just sell policies. When I had issues with my fathers agent (as I am responsible for his insurance needs) his agent wasn't helpful and took days to call back. I wanted to transfer the policy to Brian, but internal State Farm policies wouldn't allow it. Brian provided me with the information I needed to make an informed decision and then got my father's agent involved to push things through even though there was no financial benefit for him. Not too many agents would do this, let alone follow up to make sure all had been taken care of."